Technical Support
Start and return
On the welcome page, use Terms of Service and Privacy Policy to read either language, enable the agreement switch, then tap Open the Ledger. Later launches open Stable using the local entry record. Close Ledger in Tack Wall brings back the welcome page without removing records.
Add a horse and a photo
Open Stable → Manage Horses → Add Horse. Enter a name, breed and age from 0 to 40, then save. Use Add Photo / Change Photo → Take Photo or Choose from Library; inspect the preview and change or remove it before saving. The keeper card in Tack Wall offers the same camera/library choices for your avatar. If a camera permission is denied, use Open Settings and allow access. If picking fails, try another image. Changes are kept only after Save.
Create and find a care entry
Tap New Ledger Entry, choose a horse and care type, enter the date, title, cost and optional note, then Stamp It In. Entry Stamped is the saved result; View Entry opens details and Share Entry opens the system share sheet. Use Timeline to filter types, pin an entry from its detail page, and find pinned pages in Records. If saving fails, check device storage, return to the draft and retry. Do not delete the app to troubleshoot missing local records.
Review and export a month
Open At a Glance, choose one of the recent six months and tap the horse row. Monthly Report displays the entry count, total and care-type subtotals. Share Report exports text through the system share sheet. If a total looks wrong, inspect the horse, dates and costs in Timeline. Currency changes in Tack Room Controls change labels only; they do not convert historical amounts.
Record and replay a voice note
Open Stable → a horse → Voice Notes → Record Voice Note and allow microphone access. Tap Stop & Save Note to save, then use Play / Stop or Share Audio. Recordings stop and save when the app/page is left and after five minutes. Return to Voice Notes to replay saved files. Delete Note asks for confirmation. For permission problems, enable the microphone in system Settings. If a save or playback fails, check free storage and try recording again. Audio is not transcribed or sent to a service.
Chores, summaries and animations
Use Today’s hook rail in Stable and tap Done to mark a suggestion complete. In Tack Wall → Tack Room Controls, daily banners appear when opening the app and weekly cards appear in the app on Sundays. No system notification permission is requested. Turn Stable animations on or off; system Reduce Motion also affects animation. Chore dates are general guidance, so verify care plans with a professional.
Close, retire or delete
Close Ledger keeps local records and returns to welcome. Retiring a horse deletes that horse’s records, photo and saved audio. To erase the app’s local ledger, open Tack Wall → Delete Local Data, type BURN, then Delete Everything. Export important results first. Deleted local records cannot be recovered from an account; separately retained exports and device backups require their own management.
Contact support
Support email: emilmoeller1974@outlook.com. When contacting support, include the app version from Tack Room Controls, device/iOS version, the page and steps involved, and the exact error. Share only the records needed to explain the problem.